Acceleration Center - Business & Supply Chain Operations (BSCO) - Epic Care Inpatient Clinical [...]

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support.

Focus on relationships – you are building meaningful client connections, and learning how to manage and inspire others. You are expected to anticipate the needs of your teams and clients, and to deliver quality. You embrace increased ambiguity, ask questions, and use those moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self‑awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Skills & Abilities:

• Strong knowledge of Epic and US healthcare workflows.
• Knowledge of technical product roadmaps and ability to determine support requirements.
• Team orientation and proven ability to work across boundaries up and down the organization.
• Innovative problem‑solving skills and excellent written, briefing and communication skills.
• Knowledge of industry standards and audit requirements.
• Knowledge of patient care databases and financial and administrative database applications.
• Prioritising workloads, meeting deadlines, managing several broad‑scope projects at one time, and utilising time effectively for staff and self.
• Interpersonal skills in dealing effectively with diverse skill sets and personalities.
• Ability to provide mentorship, team leadership and work effectively as a team player.
• Project management skills for cross‑team and internal projects.