RTS - IT ASSISTANT

IT ASSISTANT

Job Description

Duties and Responsibilities:

▪ Provide constant administration support.

▪ Analyze and implement systems and software.

▪ Resolve customer problems daily both accurately and in a timely manner.

▪ Technical support.

▪ Helpdesk to users.

▪ Back up data and control access to this.

▪ Keep the organization's data storage and communication up to date.

▪ Software and hardware support. (installation and maintenance)

▪ Maintenance of the computer equipment.

▪ Configuration of laptops for the personnel. 

▪ Configuration of computer equipment requested by the clients.

Qualifications:

▪ Computer systems engineering or related bachelor's degree required.

▪ New graduate.

▪ Good communication skills in English.

▪ Ability to speak with clients.

▪ Initiative.

▪ Self-taught

▪ Problem-solving.

▪ Needs to have the ability to analyze and solve problems with IT's.

▪ Proactive.

▪ Willingness to understand the duties and competencies.

▪ Availability to work on Saturdays.

▪ Supervise the different works being carried out in terms of the infrastructure of the house.