Senior Business Analyst

Position: Business Analyst –Products (Train / Transportation / Logistics) Duration - Long term Domain: Transportation/ Railroad / Logistics Location: On site - GDL Budget: 33k net + benefits

Responsibilities

• Single point of contact for Railroad crew management system and primary liaison point to Business operations team, I.T. and processes related to crew management.
• Actively seek out, collect, organize, and prioritize requirements.
• Translating business requirements into technical narratives for development.
• Liaising with business on requirements, development outcomes and improvements.
• Performing process and systems impact gap analysis.
• Preparing and setting functional and non-functional acceptance criteria input for test scenarios.
• Assisting/Supporting in the release management process.
• Validation accountability to ensure that the solution meets the business need/ Determines the most appropriate response to identified defects.
• Develop abstract models that describe a business domain.
• Establish and maintain effective communications with stakeholders and associated teams.
• Co‑ordinate with offshore team for knowledge transfer and collaboration to ensure progress.
• Flexible to take calls with offshore teams and manage time zone‑based availability
• Lead customer‑facing product demonstrations in English and Spanish, solution walkthroughs, and business workshops.
• Strong documentation skills with experience in preparing business requirements, functional specifications, process flows, user stories, and use cases.
• Assisting and reviewing native language translation.

Qualifications

• 4 to 8 years of experience in Business Analysis in the transportation/ Railroad / Logistics domain.
• Preference would be given to candidates with deep domain knowledge of North America railroads.
• Fluency in English & Spanish (reading, writing, and comprehension) is required for this role.
• Exposure to railroad systems/operations is ideal.
• Proficient in MS Office, with emphasis on Visio and MS Excel.
• Understanding of data integrations between multiple systems.
• A self‑starter, can‑do attitude – i.e. “What areas can I apply myself in and take ownership/responsibility and to be the go‑to person in those areas”.
• Flexibility – needs to be comfortable and effective in various roles (“wear different hats”) as well as the ability to go broad and/or deep as needed.
• Must be comfortable with high levels of ambiguity and be willing to make reasoned decisions.
• A highly collaborative working style
• An ability to quickly absorb business processes and systems that implement those processes
• An ability to work with geographically distributed teams
• Ability to engage with diverse audience from business users to CXOs
• Proficient in presentations, written and verbal communication.
• Ability to collaborate cross‑functionally with individuals in a wide variety of disciplines and backgrounds and build strategic relationships.