SAP MM (Ciudad de México)

Role Overview

The SAP Functional Analyst joins the Application Management Services (AMS) team with the objective of ensuring operational continuity, functional stability, and the proper execution of business processes related to the SAP MM and SAP CPI modules. The role focuses on providing specialized support for incidents, requests, minor enhancements, and functional maintenance activities that ensure efficient system operation and compliance with corporate IT and business standards.

Incident and Request Management within the AMS Environment

• Analyze and resolve functional incidents related to SAP MM, including procurement processes, sourcing, materials management, inventory handling, goods receipts, and logistical movements.
• Address requests and troubleshoot issues in SAP CPI, ensuring proper execution of integrations, correct operation of flows, mappings, connectors, queues, adapters, and the accurate transfer of data between SAP and external systems.
• Verify the correct flow of information between SAP and external platforms, identifying deviations and coordinating the necessary corrective actions.
• Manage tickets in accordance with established service standards for priority, impact, and response times.

Functional Analysis and Process Validation

• Review functional configurations in the MM and CPI modules, ensuring alignment with organizational processes related to procurement, internal logistics, and integration flows.
• Validate data integrity, correct execution of functional logic in purchasing and materials processes, and compliance with business rules within integrations managed through CPI.
• Document findings, deviations, and applied solutions to ensure traceability and operational consistency.

Technical Coordination within the SAP Ecosystem

• Collaborate with technical teams and ABAP developers to manage functional adjustments or corrections resulting from incidents.