Bilingual Sales & Appointment Coordinator (Job ID: SUAMIC2)

• Job Title: Bilingual Sales & Appointment Coordinator
• Job ID: SUAMIC2
• Industry: Sales / Medical, Healthcare and Wellness Businesses
• Location: LATAM (Neutral or American sounding accent is required)
• Job Status: Full Time
• Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM EST
• Compensation: $8 to $12 per hour + commissions
• Target Start Date: ASAP

• Concierge Sales & Lead Conversion
  • Conduct consultative sales calls with warm, high quality concierge medicine leads
  • Educate prospective patients about membership programs and wellness services
  • Build rapport naturally and guide leads through the enrollment process
  • Maintain consistent follow up through calls, email, SMS, and CRM workflows
• Appointment Setting & Patient Coordination
  • Qualify inbound leads and schedule consultations for the pain management practice
  • Confirm appointments and maintain communication to reduce cancellations and no shows
  • Assist with patient inquiries while maintaining professionalism and empathy
  • Coordinate scheduling and communication across multiple business lines
• CRM & Pipeline Management
  • Maintain accurate CRM records and pipeline updates across all businesses
  • Track lead statuses, follow up activity, and appointment outcomes
  • Ensure organized documentation and communication history for every patient interaction
• Administrative & Back Office Support
  • Support office staff with administrative overflow tasks during lower call volume periods
  • Assist with scheduling, document preparation, data entry, and file organization
  • Maintain spreadsheets, reports, SOPs, and internal systems as needed
  • Provide post sale and post appointment follow up support to improve customer experience
• Communication & Relationship Building
  • Communicate professionally with both English and Spanish speaking patients and customers
  • Represent the businesses in a polished, trustworthy, and patient centered manner
  • Maintain confidentiality and professionalism while handling sensitive patient information

• Previous experience in sales, appointment setting, customer success, or patient coordination
• Excellent spoken English with a clear and professional communication style
• Fluent Spanish communication skills
• Strong computer and multitasking skills
• Experience using CRMs, scheduling tools, spreadsheets, and communication platforms
• Ability to build trust and rapport naturally over the phone
• Organized and detail oriented with strong follow through
• Comfortable balancing sales responsibilities with administrative support work
• Ability to work independently in a remote environment with minimal supervision

• Experience in healthcare, wellness, telehealth, hormone therapy, peptides, supplements, or medical sales
• Experience selling premium or high ticket services
• Familiarity with HubSpot, GoHighLevel, Close, or similar CRM systems
• Experience handling patient communication or healthcare scheduling
• Understanding of consultative sales methodologies
• Familiarity with automation or follow up workflows

• Charismatic and naturally conversational
• Confident without sounding aggressive or pushy
• Professional, polished, and trustworthy
• Money motivated and performance driven
• Reliable and highly organized
• Adaptable and comfortable switching between sales and administrative tasks
• Empathetic and patient focused in communication
• Self motivated with strong accountability and ownership mentality

Submit your application today and take the first step toward your next great opportunity!