Test Manager (Xico)

Test Manager

ZCC is currently hiring.

Key Roles & Responsibilities

• Experience in functional and non-functional testing.
• Test strategy and planning, including recommendation of staffing plans and estimation of costs.
• Remove impediments faced by project team members, utilizing agile methodology tools where applicable.
• Test management, communication, metrics, and status reporting, including identification of risks and escalation of issues to the project team or ZNA retained IT test lead / project managers.
• Obtain approval for all deliverables as per the defined acceptance criteria.
• Prepare test summary reports for each software release targeted for production.
• Coordinate work with onshore team.
• Coordinate testing updates with ZNA retained IT Test Leads, Project Managers, Scrum Masters and Test Analyst(s) as needed to ensure alignment across stakeholders.
• Defect Management approach and execution, including logging and reporting of defects and adherence to Defect Management by all project / scrum team members.
• Develop and coordinate the transition from project to release / prod support and ensure hand-offs are handled properly for testing, proper KT, roles / responsibilities, quality, etc.
• Drive development of automation test scripts based on test strategy and existing frameworks.
• As needed, perform requirements analysis, author functional test cases, and execute test cases while understanding the testable software requirements.
• Management and coaching of direct reports.

Key Experience Needed

• Five + years of experience in Functional testing (creating test plans/test cases/test data strategy).
• Four + years of people management and leading of direct reports.
• Four + years of experience with agile project delivery methodology (i.e., scrum).
• Four + years of experience with project and test management tools (e.g., Jira, Application Management Lifecycle (ALM), Azure DevOps, PICT, etc.).
• Experience in the financial services industry (e.g., insurance, banking).
• Advanced English.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability.