User Experience (Ux) Designer/researcher (Guadalajara)

Eligibility

Positions are open to Mexican Citizens and official residents of Mexico.

Location

Guadalajara (hybrid)

Language

Strong English interpersonal skills required.

About AstraZeneca

AstraZeneca is a integral, science‑led, patient‑focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. At Astra Zeneca, we’re dedicated to being a Great Place to work!

Role Overview

The UX Designer/Researcher is responsible for using research to understand what users want and need from digital products and services, then using these insights to design products that are easy, safe, and delightful to use. These products and services will include both external (patient and/or doctor‑facing) and internal colleague‑/scientist‑facing tools, covering a range of platforms such as devices, websites, and mobile apps.

Responsibilities

• Own and run a full, end‑to‑end UCD process.
• Conduct qualitative and quantitative user research and analyze data from existing studies.
• Create personas, user journey maps, and strategic design documents.
• Design high‑level UX flows, low‑level wireframes, interaction designs, and interactive prototypes.
• Iteratively improve designs based on usability testing results.
• Collaborate closely with technical developers during the build process.
• Measure and prove the impact and value of research and design interventions.
• Create design libraries documenting proven patterns for future reuse.
• Advocate for users and champion UX across the organization.

Requirements

Hard Skills:

• A thorough understanding of UX principles from on‑the‑job experience.
• Experience (typically 3+ years) as a UX Designer, ideally working in or for large, client‑side companies; experience in a global distributed organization preferred.
• Experience across multiple UX research methodologies (interviews, surveys, usability testing, field trials) and how they fit into a full UCD process; direct experience moderating such research preferred.
• Experience using research insights to inform design decisions and creating strategic design documents such as Personas, User Journey Maps and Storyboards.
• Experience creating high‑level information architectures, low‑level flows and wireframes, interaction designs, and interactive prototypes.
• Experience using Figma or similar tools for UX design and interactive prototyping.
• A portfolio of case studies where good UCD has made a difference to the quality of digital products and services.
• Experience designing products for multiple platforms and user groups.
• Working knowledge of Accessibility / Inclusive Design principles and guidelines, ensuring the best experience for all users, independent of their disability.

Soft Skills:

• A self‑starter, not requiring hand‑holding.
• An excellent listener, able to quickly filter relevant user insights for design.
• An excellent presenter, succinctly imparting UX designs with appropriate rationale in both written and spoken formats, and in plain, non‑technical language.
• Great influencing skills, including the ability to evangelize UCD to stakeholders.
• A great team player, able to work well as part of a small UX team and also collaborate closely with Product Managers, Business Analysts, Technical Developers, etc.
• Motivated to both give and receive constructive criticism on UX designs.