Manager, Sales Operations

Description & Requirements
A Career at HARMAN Lifestyle
We're a global, multidisciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.
Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel
Unite your passion for audio innovation with high-tech product development
Create pitch-perfect, cutting-edge technology that elevates the listening experience
About the Role
The Sales Operations Manager is responsible for leading the end-to-end commercial planning process across Sell-Out, Sell-Through, and Sell-In channels. This role serves as the central point of visibility for business performance, ensuring alignment between market demand, retailer execution, inventory strategy, and sales objectives.
The role is accountable for demand planning, business reviews, inventory health, commercial forecasting, and executive reporting for the Sales Director and Commercial Team.
What You Will Do
Own and consolidate performance tracking across Sell-In, Sell-Through, and Sell-Out metrics.
Monitor weekly, monthly, quarterly, and annual business performance against targets.
Identify risks and opportunities by channel, customer, category, and product.
Lead business reviews with commercial teams, providing recommendations to drive growth and profitability.
Build executive dashboards and KPI scorecards for management visibility.
Lead the demand planning process in collaboration with Sales and the supply team.
Drive monthly demand review meetings and forecast accuracy improvement initiatives.
Support annual operating planning, budget cycles, and quarterly business reviews.
Drive continuous improvement in planning processes, forecasting methodologies, and data governance.
What You Need to Be Successful
Bachelor's degree in business, Marketing, Economics, or a related field.
5-8+ years of experience in Business Planning, Sales Operations, Commercial Planning, Demand Planning, Revenue Management, or Supply Chain Planning.
Strong analytical and reporting skills.
Advanced Excel and Power BI proficiency preferred.
Strong communication and stakeholder management skills.
English proficiency (intermediate to advanced).
Bonus Points if You Have
Knowledge of QLIK or Power BI.
Knowledge of websites (Retail Link, SAP, and others)
Analytics and Numerical Skills
What Makes You Eligible
Successfully completing a background investigation and drug screen as a condition of employment
What We Offer
A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week.
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
"Be Brilliant" employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development.
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About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the ****s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you're ready to innovate and do work that makes a lasting impact, join our talent community today!
Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an ******', ******' or ******' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: ******.
You Belong Here
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.()
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at ****** . Requests will be considered on a case-by-case basis in accordance with applicable law.