Back End Support (Django & .Net)

About us.

Softtek is a global technology services company that drives the strategic development of clients through software engineering and digital solutions. With more than 40 years of experience, Softtek partners with leading organizations to design, implement, and manage technology that improves everyday life. As a pioneer of the Nearshore model, Softtek focuses on connecting innovation directly to business strategy and measurable results. Team members join a culture centered on collaboration, continuous learning, and impactful delivery.

More information about the company and career opportunities is available at

Back End Application Support & Maintenance Engineer (Python/Django & C#/.net)

Must Have.

• 4+ years of experience in application support, maintenance, or production support environments.
• Experience with Python using Django .
• Experience with C#/.NET applications and services.
• Knowledge of incident management, troubleshooting, root cause analysis, and problem resolution.
• Experience implementing minor application enhancements and changes based on business requirements.
• Ability to monitor and maintain application stability, performance, and availability.

Nice to Have.

• Basic experience with ColdFusion , particularly for back-end services.

Responsibilities.

• Manage the ongoing maintenance and support of business-critical IT applications.
• Implement minor application changes and enhancements based on customer needs and business requirements.
• Ensure application stability, availability, and optimal performance.
• Monitor system health and proactively identify opportunities for improvements and optimizations.
• Meet and maintain established KPIs related to system availability, incident resolution, and change implementation.
• Collaborate closely with development teams to implement fixes, improvements, and performance optimizations.

Languages.

• English Advanced.

Locations.

• Mexico - Any City (Hybrid or Remote).

Softtek’s attractive healthcare; benefits package.

• 5 Insurance benefits with full coverage: Major Medical Insurance, with UNLIMITED coverage guarantee, Minor Medical Expenses, for you and your family, Urgent Care Insurance, Life Insurance and Permanent Disability Support, Funeral Service Insurance.
• Christmas bonus: 25 days.
• Maternity Leave (12 weeks +2 weeks more than standard).
• Paternity Leave (10 days).
• Grocery Vouchers.
• Saving Funds.
• Personal Loans with interest rate lower than the bank.
• Car insurance, for you and your family, 50% lower cost than market price.

Softtek Contigo Program:

• Exclusive membership with multiple benefits: nutrition, legal, medical, and psychological assistance, discounts in health, entertainment, education, etc.; home assistance services; pet veterinary assistance, anti-rabies vaccine, pet funeral; and much more.

Wellness & Wellbeing:

• Wellness Hub: nutrition, physical and emotional support.
• Make a difference with our social missions.
• Softtek Community: Diverse, inclusive and fun.

At Softtek, we recognize that talent is diverse, we respect each person's life condition, and we promote equity in treatment and opportunities without discrimination.