Incident Response Specialist: Triage, Swarming & MTTR Focus
Zendesk, Inc.
A leading software company in Mexico City is looking for an Incident Responder to enhance incident management for internal IT services. Responsibilities include participating in incident triage, responding to alerts, and performing post-incident reviews. Applicants should have over 3 years of experience in roles related to incident management or IT operations and possess strong communication skills. This is a hybrid role requiring some office attendance.
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Vacante publicada el 12 horas atrás
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