Order Entry Representative (Temp)

IMI plc

Role Overview

The Order Entry Representative is responsible for accurately processing orders from customers into the company’s ERP system. This function coordinates with Customer Service Representatives and other internal groups to promptly and successfully resolve issues with incoming orders. Some customer contact is required.

Work Environment

The role is hybrid.

Key Responsibilities

• Manage work with team members to enter all orders accurately and completely by currently published deadlines.
• Verify correct customer documentation of orders received by phone, fax, EDI, email, mail and all other means, ensuring 100% accuracy in order entry.
• Perform detailed edits and preparation of orders for entry into the order processing system, including changes and cancellations as well as new orders.
• Prioritize order processing by same-day shipments, routing code, value of order, and other factors.
• Work with Customer Service Representatives to provide information on pricing, part numbers and other data integral to entering accurate orders.
• File customer‑related documentation relevant to product activity accurately and consistently.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree or equivalent required; Associate Degree (A.A.) also acceptable.
• Excellent fluency in written and spoken English.

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific work conditions and physical requirements of this role.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.