Mx Operations Coordinator (Guadalajara)

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset‑light transportation solutions. RXO offers tech‑enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting‑edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C.

Mexico Operations Representative

Mexico Operations Reps are responsible for day‑to‑day operations for customer accounts and growing these accounts by developing relationships with our customer contacts, planners, and facilities. Reps possess a deep understanding of customers’ commitments, contractual agreements, and expectations and adhere to them to successfully grow the accounts.

Essential Functions

• Understand commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, KPIs and challenges for each account.
• Comprehend and execute growth strategy and actively work to reach goals for each account.
• Develop strong relationships with all customer contacts and facilities.
• Accept, build, and schedule all customer shipments, including all pertinent information and documentation.
• Manage daily load board and take responsibility for ensuring that loads are serviced properly.
• Build and maintain respectful relationships with carrier department.
• Ensure loads are tracked and updated in a timely manner.
• Identify and communicate potential problems to the appropriate parties and provide solutions.
• Possess understanding of the market and provide or facilitate pricing.
• Update and resolve incidents regularly; manage accessorials objectively while maximizing profit.

Benefits

• Medical, Dental, Vision, and Life Insurance coverage
• Mental and Nutritional health resources
• Over $2 million invested annually in professional growth and development tools
• Free access to LinkedIn Learning to grow in your profession and gain new skills
• 15 Paid Time Off days first year
• Home office bonus
• 3 paid Community Service Days annually
• Employee‑led Cultural Inclusive Teams
• Casual Office dress code
• Pet‑friendly Office

Important Notice to US Applicants: Coyote is an at‑will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.