Data Operations Executive

About the Role

As a Data Operations Executive, your main responsibilities will be:

• Manage SPEX contracts end‑to‑end, including contract checks, confirmation of passes, delivery tracking, and adding SPEX details per event
• Own SPEX management in Cvent, ensuring accurate setup, updates, and data consistency across events
• Act as the primary point of contact for sponsors, handling portal questions, pass chasing, and sponsor logo uploads
• Execute data cleaning and validation activities to maintain accurate and reliable event and delegate data
• Track and manage dietary and accessibility requirements, ensuring all delegate needs are properly recorded
• Set up webinars, manage post‑webinar data collection, and complete wrap‑up reporting
• Run free delegate conversion campaigns, including email and phone confirmations, and maintain up‑to‑date tracking reports

About You

To be successful as a Data Operations Executive, you will likely have:

• An IT‑related educational background (e.g., Information Technology, Computer Systems, Data, or similar) with the ability to quickly learn and navigate complex systems and tools, and approximately 6–12 months of experience in database management or data handling
• Exposure to website or event management platforms (training provided), with experience considered an advantage
• Customer service experience in a professional environment, with confidence engaging via email and phone
• Strong time management and multitasking skills, able to handle multiple priorities simultaneously
• Excellent written and verbal communication skills, with a high level of organization and attention to detail
• A proactive, “can‑do” attitude, strong problem‑solving skills, sound judgment, and the ability to work effectively across teams
• Please note, this is a data analyst role.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges. Our Grow My Way programming and skills‑first approach ensure you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial well‑being.
• Culture: Our globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance initiatives.
• Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Equal Employment Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is a proud Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.