Database administrator, oracle/cloud (Guadalajara)

Database Administrator

Location: Guadalajara, Mexico (currently hybrid with up to 50% remote)

Your mission in the platform DBA team

• Design, operate, and optimize AWS and on-premises managed database and data services
• Support development teams throughout the full application lifecycle, from architecture and planning to production deployment
• Standardize and automate database provisioning, configuration, scaling, and schema changes using Infrastructure as Code (CloudFormation / Terraform)
• Design and implement backup, restore, disaster recovery, and data retention strategies
• Ensure high availability, fault tolerance, and performance of production data systems
• Monitor, tune, and optimize databases and search platforms (queries, indexes, caching strategies, shard/replica design)
• Enforce data security and compliance best practices, including roles and permissions, encryption at rest and in transit, secrets management, and access controls
• Maintain detailed Jira tickets associated with tasks and projects
• Ensure availability of development, staging, and production environments, and automate deployments across them
• Act as a key escalation and support resource for production data and platform incidents
• Research new services and data technologies and lead proof‑of‑concepts to validate improvements
• Off‑hours on‑call rotation every 2 weeks (evenings and weekend)
• Passion for database management and performance across multiple platforms

Experience administering Linux‑based systems

• Hands‑on Oracle administration knowledge
• Oracle Upgrades and Patching: Upgrading databases from 11g/12c to 19c using DBUA or manual methods
• Managing Container Databases (CDBs) and Pluggable Databases (PDBs)
• Expertise in complex recovery scenarios (Point‑in‑Time Recovery, TSPITR) and integration with S3 or storage‑level backups
• Data Guard: Setting up and managing Physical Standby databases, including Active Data Guard for offloading read‑only workloads
• AWR/ASH/ADDM: Deep ability to read Automatic Workload Repository (AWR) reports and Active Session History (ASH) to find the "needle in the haystack" during performance spikes
• SQL Tuning: Using the SQL Tuning Advisor and manually rewriting queries to optimize execution plans
• Writing Bash or Perl scripts to automate daily health checks, monitoring, and RMAN backups

Hands‑on experience with AWS, including services such as

• EC2, Auto Scaling, CloudWatch, IAM, VPC, CloudFormation / Terraform
• Amazon RDS / Aurora (MySQL, PostgreSQL (an asset))
• Amazon MQ/SQS
• Amazon S3
• AWS Database Migration Service (DMS)
• Amazon ElastiCache (Redis)

Experience with automation and scripting (Python, Bash, CloudFormation, Ansible, or similar)

Solid understanding of high‑load, internet‑facing systems and distributed architectures

Education and experience

College/university degree in computer science, engineering, or equivalent experience.

~3+ years of experience in DB management, SRE, or cloud operations roles.

What's in it for you

At Touch Tunes, your work impacts our customers as part of interesting projects that transform the in‑venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. We’re all about sparking joy and human connection.