Senior dynatrace engineer (Nezahualcóyotl)

Role Description

This full-time Senior Dynatrace Engineer role at TEIPPO is a hybrid position based in Mexico City, Mexico, with flexibility for part-time work from home. The senior engineer will design, implement, and maintain application performance monitoring solutions using Dynatrace across complex, distributed environments.

Responsibilities

• Configure dashboards, alerts, and custom metrics; analyze performance data to identify bottlenecks, optimize application behavior, and improve end‑user experience.
• Collaborate closely with development, Dev Ops, SRE, infrastructure, and security teams to integrate Dynatrace into CI/CD pipelines and operational processes.
• Create technical documentation, establish monitoring best practices, and mentor colleagues on the effective use of Dynatrace tools and methodologies.

Qualifications

• Strong expertise in Dynatrace configuration, dashboard creation, alerting, and troubleshooting for complex, distributed applications.
• Hands‑on experience with application performance monitoring (APM), observability, and logging tools such as Dynatrace, Datadog, New Relic, Splunk, or similar.
• Solid understanding of modern architectures such as microservices, containers (Docker), and orchestration platforms (Kubernetes or OpenShift).
• Experience working with cloud platforms (AWS, Azure, or GCP) and integrating monitoring solutions into cloud‑native environments.
• Familiarity with CI/CD pipelines, Dev Ops practices, and automation tools such as Jenkins, GitLab CI, GitHub Actions, or similar.
• Proficiency in at least one scripting or programming language (Python, PowerShell, Bash, or Java) to automate monitoring tasks and integrations.
• Ability to interpret performance metrics, conduct root cause analysis, and recommend actionable optimizations for applications and infrastructure.
• Experience collaborating with cross‑functional teams and translating technical findings into clear, non‑technical language for stakeholders.
• Strong documentation skills to produce runbooks, standards, and guidelines for monitoring and incident response.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
• Prior experience in a senior, lead, or subject‑matter‑expert role focused on APM or observability in enterprise environments.
• Professional certifications related to Dynatrace, cloud platforms, or Dev Ops practices are preferred but not required.
• Ability to work effectively in a hybrid environment based in Mexico City, with reliable connectivity for remote collaboration.