Digital Controllership Analyst

Job Description

Digital solutions development and Controllership support

Main Responsibilities

• Controllership tools’ support.
• Development digital solutions to enhance user satisfaction.
• Controllership process analysis.
• Comply with targets and plans for new solutions.
• Databases extraction data and report design
• Controllership KPI’s formulations

Position Challenges

• Innovative thinking
• Problem-solving skills to ensure that product or service issues are quickly addressed to ensure compliance of Controllership Month End Close due dates.
• Ensure high-level user satisfaction.

Internal Relations

• Users of Controllership solutions (Central and country users)
• Controllership, Planning, other Central areas
• P&IT (support and support delivery centers)
• GES

External Relations

• GES and P&IT outsourcing suppliers
• NEORIS
• Other technical consulting companies

Position Requirements:

• Language Proficiency: Top-notch oral, written, and interpersonal abilities. (Spanish and English).
• Areas of expertise: Proven experience as a customer support specialist, preferably within a similar environment.
• Technical Skills required by role: accounting knowledge and advanced knowledge of Microsoft office solutions, process analysis and use of databases.
• Soft Skills: Multitasking with precision. Capacity to accept and utilize constructive criticism.