Bussines Analyst (Valle de Chalco Solidaridad)

The Role

We are seeking a Business Analyst to join our implementation team. This is not just a requirements‑gathering role; you will be a hands‑on solution expert. You will bridge the gap between complex insurance business needs (across Life, General, and Health lines) and the technical configuration of the INSIS platform. Your goal is to translate client processes into high‑quality user stories and configured solutions, ensuring we maximize the platform's standard capabilities.

Key Responsibilities

• Analyze and map client business processes to system modules, including Product Configuration, Quoting/Issuing, Policy Administration, Billing and collections, and Claims.
• Lead requirements workshops and write clear, testable user stories for configuration, customization, and others.
• Perform hands‑on configuration in INSIS to define products, coverages, and business logic.
• Act as the subject matter expert on core INSIS functionalities and insurance concepts.
• Collaborate with development teams on development specifications and support QA testing activities.
• Validate that the configured solution meets business requirements and adheres to best practices.

Required Skills

• Proven experience (5 years) within the insurance industry (Life, General/P&C, or Health).
• Strong understanding of the full insurance lifecycle.
• Excellent analytical, problem‑solving, and communication skills.
• Advanced English level (written and oral).

Preferred Qualifications

• Demonstrable experience with a core insurance platform (e.g., INSIS, Guidewire, Duck Creek, TIA, Sapiens).
• Advanced English level (written and oral).

Equal Opportunity Employer

We are an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance solutions.