Courier (Coatzacoalcos)

Involves providing courier services directly to customers on a daily basis including driving, customer service, and completing related administration or paperwork.

Responsibilities

• Provides efficient and safe delivery and pick‑up of packages and documents while representing the company in a professional manner.
• Operates non‑articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.
• Accomplishes accurate and timely selection and inspection of assigned packages and reports stop counts and miss‑sorts.
• Seeks additional business from current customers, attempts to gain new business, and informs sales of significant changes in customer use or competitor actions.
• Answers customer questions about FedEx services and keeps customers informed about the company and its offerings.
• Ensures packages conform to FedEx service features; ensures proper labeling and that all paperwork is complete, neat, and accurate.
• Determines legality of packages, including special requirements for dangerous goods and international shipments, and separates packages by service type and destination according to established procedures.
• Scans packages according to prescribed procedures and demonstrates proficiency with FedEx equipment.
• Ensures customers have an adequate supply of FedEx materials for shipping.
• Loads and unloads aircraft, containers, and company vehicles, and operates mechanized ramp equipment.
• Cleans, washes, and performs minor maintenance on company vehicles as necessary, and maintains a neat and clean personal appearance to uphold the company’s public image.
• May require other duties as assigned.

Minimum Requirements

• Education
  • High School diploma or equivalent preferred.
  • Basic English skills preferred.
• Experience
  • One (1) year of experience driving 3.5‑ton trucks.
  • Must possess the appropriate license for the vehicle assigned in accordance with country regulations.
  • Good driving record.
  • Must be 21 years old or older.
• Required Skills
  • Ability to lift 70 lbs. (32 kg) and maneuver packages weighing up to 150 lbs. (68 kg) with appropriate equipment.
  • Good verbal and written communication skills, human relations, and teamwork.
  • Must successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test.
  • Customer-oriented with strong organizational skills.
  • Problem‑solving skills.
  • Accuracy & attention to detail.
  • Planning and organizing skills.
  • Must be able to work variable shifts.