REMOTE ScrumMaster (Santiago de Querétaro)

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

Responsibilities

• Guide the Scrum Team on how to use Scrum and SAFe practices and patterns to deliver high-quality products and services to our customers.
• Navigate easily through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members.
• Create an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration.
• Get team(s) to a high-performing level by nurturing self-organization and team cohesion.
• Facilitate and support all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Supports PI Planning, System Demos and Inspect and Adapt sessions.
• Mentor the Product Owner(s) in user story creation, prioritization and Product Backlog refinement ensuring the team focuses on technical needs, including improvements to testing and deployment processes.

Technical / Functional Skills

• Facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes. Make work visible to ensure impediments are removed and progress is viewable and continuous.
• Utilize and correlate data and team metrics to demonstrate team capacity, predictability and maturity.
• Help teams navigate through organizational change leveraging change management frameworks such as Kotter’s Leading Change and PROSCI ADKAR.
• Collaborate with other Scrum Masters and Agile Coaches to contribute to the improvement of Agile practices within the organization, including sharing through Communities of Practice.
• Work impacts the achievement of results for the department; influencing departmental strategies. Makes decisions on moderately complex issues exercising discretion and judgement over policies and practices. Works independently determining methods and approach to work. Determines priorities and timelines for own work.

Qualifications

• 5+ years related experience including 3+ years as a Scrum Master.
• Experience working with agile methodologies on large scale, technically complex projects.
• Conversational English.
• Scaled Agile Framework is a must. We will not consider candidates without this knowledge.
• Thorough understanding of agile methodologies, values, practices and patterns.
• Validated agile learning/credentials such as CSM, A-CSM, SA, PSM, IC Agile such as ACC (IC-Agile , IC-Agile ATF(Agile Team Facilitator)).
• Experience with Agile Tracking tools (agile lifecycle management tools) such as ADO, Jira, VersionOne (Digital.ai), Rally.

Work modality: Hybrid

Candidate must be located in or willing to relocate to Querétaro. It will be requested to attend office at least 3 days per week.

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