Enterprise Release Manager (Guadalajara) (Puerto Vallarta)

Location: Mexico

JD is as follows:

Key Responsibilities

• Develop and manage release plans, calendars, and communication across enterprise platforms.
• Coordinate all release activities including planning, build, testing, deployment, and post‑release validation.
• Drive release readiness reviews, milestone tracking, and change approvals.
• Work closely with project managers, QA leads, DevOps, and infrastructure teams to ensure alignment on timelines and dependencies.
• Oversee release governance, ensuring compliance with organizational change management policies.
• Manage release risks and issues, and develop contingency and rollback plans.
• Maintain a centralized release dashboard with metrics on release frequency, quality, and performance.
• Serve as a bridge between business and IT, ensuring minimal disruption and effective communication of release impacts.
• Optimize the CI/CD pipeline and automation processes to enhance release efficiency.
• Support audit and compliance requirements related to software delivery and deployment.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 8+ years of IT experience, with at least 4+ years in Release Management or DevOps leadership roles.
• Proven experience in managing enterprise‑scale releases involving multiple systems and teams.
• Strong understanding of SDLC, Agile, and DevOps methodologies.
• Hands‑on experience with CI/CD tools (e.g., Jenkins, Azure DevOps, GitLab, Bitbucket, Bamboo).
• Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Management).
• Excellent stakeholder management, communication, and coordination skills.
• Strong analytical and problem‑solving mindset with attention to detail.

Preferred Qualifications

• Certification(s) such as ITIL, Agile (Scrum Master/SAFe), or DevOps.
• Exposure to cloud platforms (AWS, Azure, GCP).
• Understanding of release automation, infrastructure as code, and container orchestration (Docker/Kubernetes).
• Experience with general teams and follow‑the‑sun release models.