Global CX Workforce & Forecasting Leader
Link-Worldwide
Link-Worldwide is seeking a Forecast Analyst based in Santa Fe, Baja California, Mexico. The role entails monitoring staffing levels, forecasting call volumes, and improving call center performance using data analysis and industry best practices.
The ideal candidate will possess strong analytical skills, be able to communicate effectively with various teams, and demonstrate cultural sensitivity in managing diverse teams. Experience in a BPO or contact center environment is required.
#J-18808-LjbffrVacante publicada el 1 día atrás
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