Inside Sales Representative (Monterrey)

Koch Glitsch is hiring an Inside Sales Representative to support our Mass Transfer and Mist Elimination businesses.

In this role, you will help drive profitable growth by identifying sales opportunities, developing customer relationships, providing technical support, communicating with urgency, and executing orders efficiently.

You will work closely with Schedulers, Design Engineers, and Project Managers to pursue new opportunities, deliver accurate quotations, and provide outstanding customer service. Success in this role requires strong attention to detail, critical thinking, collaboration, and ownership of the sales strategy.

What You Will Do

• Identify potential new customers within the assigned territory and establish communication to pursue new opportunities
• Own the quoting to order process, including interpreting engineered drawings to accurately estimate products and prepare quotations
• Prepare, submit, and follow up on customer quotations to ensure responsiveness and alignment with customer expectations
• Evaluate and negotiate commercial pricing and terms to support mutually beneficial agreements
• Enter purchase orders promptly and accurately while ensuring adherence to customer compliance guidelines and internal policies
• Respond to customer inquiries with urgency and professionalism in a fast paced environment
• Collaborate across departments to align on pricing, product specifications, lead times, and delivery schedules
• Build and maintain strong relationships with internal and external customers
• Identify opportunities to grow business through upselling, cross selling, and proactive account management
• Maintain accurate records in CRM systems to support sales forecasting and reporting
• Support continuous improvement initiatives that enhance customer experience and internal efficiency

Who You Are (Basic Qualifications)

• Bachelor's degree in engineering or equivalent technical experience in mass transfer, separations, or related industrial equipment
• Ability to interpret technical drawings, specifications, or process diagrams to support quoting and order execution
• Experience using CRM and ERP systems (e.g., Salesforce, LN, PLM) along with standard business tools (Microsoft Office)
• Ability to communicate and collaborate effectively in a cross functional, fast paced environment, including being bilingual in English and Spanish
• Willing to travel up to 50%

What Will Put You Ahead

• Degree in Chemical Engineering or related discipline
• Experience in inside sales, customer service, or technical support within industrial or engineered to order environments
• Knowledge of mass transfer technologies such as trays, packing, or column internals
• Background supporting customers in the oil & gas, refining, chemical, or petrochemical industries
• Demonstrated interest in consultative selling, margin focused decision making, and customer value creation
• Previous experience traveling to or working with U.S.-based teams; valid U.S. visa is a plus

Atlanta, Georgia | Augusta, Georgia | Columbia, South Carolina | Spartanburg, South Carolina