Project/Traffic Manager (Xico)

Job Category

Marketing & Communications

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level‑up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the team

The Salesforce Global Brand & Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to designing experiences like Dreamforce, our multifaceted team does it all. We are a collection of creative visionaries, craftspeople, storytellers, strategists, producers, and more, whose sole purpose is to bring the brand to life across our incredible portfolio of work. Our new Mexico City Design Production Studio will help us continue to scale our team globally.

We are looking for a creative project manager who will be responsible for managing work coming into the Mexico City Studio team from the HQ creative and marketing teams.

You will work closely with the Studio Manager and your internal creative resources to deliver on projects submitted through our intake channel. This is a key role for a highly proactive, results‑oriented person with the ability to communicate effectively, encourage sound decision‑making and guide the teams he/she works with to successfully deliver on commitments.

Responsibilities

• Work closely with the Studio Manager in Mexico City and the operations team in HQ on workflow process, tracking projects and allocating resources within Slack Lists
• Organize and facilitate project planning, weekly meetings, and presentations. Track milestones and tasks with assigned teams
• Identify and remove impediments that block the team's ability to meet project objectives
• Provide timely status reports; introduce mitigation tactics to minimize project delivery risks and communicate timelines and approval framework for cross team understanding
• Facilitate team discussions and resolve conflict
• Partner with Operations Lead and other PM leads to identify, develop, and roll‑out new processes when appropriate

Minimum Qualifications

• 5 years of project/program management experience in a creative agency or internal creative marketing team that produces marketing campaigns
• Experience managing large scale campaigns with multiple placements across a variety of media
• Experience in digital and social media space

Preferred Qualifications

• Outstanding organizational, negotiation and relationship‑building abilities
• High proficiency in English
• Ability to thrive in a rapid‑paced environment on multiple projects in a large company atmosphere
• Proven experience working for creative brands both consumer and B2B. Strong command of the creative process for development of traditional media
• Ability to work on a general scale across many internal stakeholders with varying degrees of experience with a strong understanding of the production of digital, print, video and events assets
• Ability to manage, envision and run large campaigns and small, scrappy assignments with tight deadlines
• Outstanding organizational, communication, presentation and interpersonal skills. Experience working with teams cross‑functional teams across multiple departments

Unleash Your Potential

Accommodations

Posting Statement

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