Director of Information Technology

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Position Summary

The Director of IT oversees the organization’s technology-related strategies and initiatives, manages IT infrastructure, ensures cybersecurity, and supports digital transformation efforts. This role demands deep technical expertise across a range of technologies and platforms, with a significant focus on secure system administration, compliance, and data protection in a dynamic environment.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Enhanced Data Protection: Develop and enforce policies that safeguard sensitive data, including customer information and financial records, and enhance system security to prevent data breaches.

Risk Management: Perform risk assessments to identify vulnerabilities within the IT infrastructure, prioritize risks based on impact, and implement best practices to reduce risk exposure.

Compliance and Legal Requirements: Ensure all IT activities and systems comply with relevant laws and regulations, such as GDPR and PCI DSS, and adopt frameworks like NIST.

Incident Response and Recovery: Manage and improve incident response strategies; coordinate efforts to mitigate damage and recover systems in the event of a cybersecurity attack.

Security Awareness and Training: Initiate regular security training and awareness programs for all employees to minimize potential internal security breaches.

Vendor and Third-Party Risk Management: Evaluate and monitor third-party services and vendors to ensure their compliance with the organization’s cybersecurity standards.

Business Continuity and Resilience: Work closely with the business continuity team to ensure that the IT infrastructure is resilient against all types of disruptions or attacks.

SAML/SSO Integration and Management: Implement and manage Single Sign-On (SSO) capabilities via SAML for streamlined and secure user authentication across multiple systems.

Windows Environment and Device Management: Manage and optimize Windows-based environments, including provisioning and imaging of devices using FOG Project or similar technologies.

Advanced PowerShell Scripting: Utilize PowerShell to automate tasks, configure system settings, and manage security protocols effectively.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Extensive leadership experience in IT, particularly in directing IT security, infrastructure, and team management.

Strong expertise in Google Workspace, including the use of command-line tools such as GAM, and deep familiarity with SAML/SSO for secure authentication.

Proficient in managing a Windows environment with hands-on experience in device provisioning and imaging, ideally with FOG Project.

Advanced PowerShell scripting skills to support automation and configuration.

Comprehensive knowledge of cybersecurity principles, risk management practices, and compliance with data protection laws and standards.

Experience in developing and leading IT disaster recovery plans and business continuity strategies.

Ability to lead and manage third-party IT service providers and vendor relationships effectively.

Excellent strategic planning, team leadership, and communication skills.

Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s degree preferred. Certifications such as CISSP, CISM, or similar are highly regarded.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

This is primarily an office-based role but may require occasional visits to other company locations or data centers.

May involve periods of time at a desk, working with computers and IT hardware.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.