Order Admin Customer Care (San Bernardino Tlaxcalancingo)

Job Summary

Years of experience needed: 2-3 years.

Technical Skills

• Professional demeanor, initiative to work independently, but also ability to accept and follow instructions.
• Fluently communicate in English and Spanish.
• Work closely with internal teams to identify system requirements.
• High level of communication in general.
• Able to meet client needs and offer the best solution.
• Sensitive communication.
• Achievement of process knowledge and ongoing education based on implementation of transformational initiatives.
• Case documentation within assigned systems or platforms as per business requirements.
• Achievement of specific schedules for coverage of assigned activities.
• Proficiency at Microsoft Office and internet browsers.
• Meeting regional guidelines for achieving any legal requirements related to quoting, ordering, post-ordering and invoicing matters.
• Following company’s guidance on resolving basic system connectivity issues.
• Achievement of key performance indicators as per activity assigned and as business demands in a timely manner and with high quality.

Certifications Needed

• Bachelor’s degree in finance, business, economics, industrial engineering or equivalent.

Pay

$14,000.00 per month

Language

English (required)

Work Location

Hybrid remote in 45117, Vista Magna, Jal.