Accounts Receivable Assistance (Santiago)

About the position

The Account Receivables department is looking to backfill a position within Mexico's team, providing assistance to our agencies and branches. This entry‑level to mid‑level position requires a very analytical person with self‑discipline, determination, and a positive attitude.

Responsibilities

• Make collections calls and collect on past due balances
• Develop strong customer focus and high service level relationships with internal and external clients
• Assist in the daily operations of the Accounts Receivable department
• Provide ad hoc information and data analysis as requested
• Meet established timelines and pre‑defined goals for assigned work

Qualifications

• Previous experience in a contact center environment, handling a high volume of inbound and outbound calls (one year minimum)
• Organization and time management skills
• Mathematical and computer skills
• Knowledge in spreadsheets
• Bilingual - English, Spanish, advanced language knowledge