Field Service Technician Specialist Para-Professional

Location:San Luis Potosi, San Luis Potosí, MexicoJob ID:R0138942Date Posted:2026-07-24Company Name:HITACHI ENERGY MEXICO, S.A. DE C.V.Profession (Job Category):Engineering & ScienceJob Schedule:Full timeRemote:NoJob Description:The opportunityField Service EngineerAre you passionate about solving technical challenges and working directly with customers? As a Field Service Engineer, you will play a key role in supporting the installation, commissioning, testing, and troubleshooting of power and energy equipment. You will work closely with customers to ensure reliable operation, provide technical expertise, and build strong relationships that contribute to long-term success.This role offers the opportunity to work independently, develop your technical expertise, and make a visible impact on customer satisfaction and business growth. You will collaborate with experienced professionals while continuously expanding your knowledge of products, systems, and customer applications.How you'll make an impactPerform commissioning, installation, testing, and troubleshooting activities for customer equipment.Identify and resolve technical issues during startup and operational phases.Provide technical guidance and support to customers on products and solutions.Recommend equipment upgrades and improvements based on customer needs.Deliver training and knowledge transfer on equipment features and functionality.Support customers in resolving implementation and operational challenges.Build and maintain strong customer relationships to support future business opportunities.Ensure service activities are completed safely, efficiently, and according to quality standards.Prepare technical reports and service documentation as required.Collaborate with internal teams to deliver excellent customer experiences.Your backgroundBachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.Experience in field service, commissioning, installation, or maintenance of industrial equipment.Strong troubleshooting and problem-solving skills.Ability to work independently with general supervision.Experience interacting directly with customers in a technical environment.Good communication and relationship-building skills.Ability to manage multiple priorities and deliver results in dynamic environments.Fluent English communication skills are preferred.More about usAt Hitachi Energy, you will have the opportunity to grow your career while working on innovative technologies that support the energy transition. You will join a collaborative environment where safety, integrity, and customer focus are at the center of everything we doAccessibility and reasonable accommodationQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Use of Al and automated tools in recruitmentAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.Background Screening and Security ChecksAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. #J-18808-Ljbffr