Inside Sales Representative (English/Portuguese) - (In Office In Guadalajara, Jalisco, Mx, 44160)

Company Overview

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting‑edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Become part of our winning team and help us create a world that works better.

Role Summary

As an Inside Sales representative, you are the primary contact for new leads and some existing customers from small and medium-sized businesses.

Key Responsibilities

• Serve as the primary contact and product expert for new leads as well as existing accounts.


• Maintain a high level of consultative, solution‑based selling to sell TeamViewer products.


• Showcase TeamViewer products to customers through online product demos.


• Field and qualify inbound leads from phone calls and online chat.


• Maintain account records and pipeline projections in CRM tools.


• Quote customers and maintain appropriate follow‑up throughout the sales process to win the account.


• Collaborate with technical sales engineers to ensure customers’ needs are met.


• Demonstrate deep understanding of your customers' business practices and how TeamViewer solves their problems.


• Meet or exceed your assigned quota and weekly KPI's.

Requirements

• Excellent written and verbal communication skills, including presentation skills in English & Portuguese (Fluent REQUIRED).


• You love to talk to people about their business and are great at developing trust.


• You are a great listener.


• At least 1 year of related sales experience in a B2B environment (SaaS preferred).


• Hunter attitude, you enjoy proactive outreach and uncovering customer needs.


• Time management.


• You’d describe yourself as a multi‑tasker and can handle a high volume of leads.


• Intermediate understanding of both PC and mobile devices.


• You’re a pro using the Microsoft Suite of products, and you have experience with CRM tools. Bonus points for Microsoft Dynamics.


• Ability to create sales opportunities through proactive outbound contact.


• You have a proven record of hitting and exceeding your quota.


• College degree or equivalent experience.

What We Offer

• Please note this is an ON‑SITE position: Av Adolfo Lopez Mateos, Col. Providencia (IN OFFICE POSITION / NO REMOTE).


• Grab the opportunity to provide active input on a fast‑growing company and TeamViewer product downloaded and used thousands of times every day, all around the world.


• It's all about the team: become part of a community that values respect, support and open feedback.


• Our teams collaborate and work with each other towards a common goal.


• We truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languages.


• Enjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growth.


• Benefit from learning opportunities – internal & external.


• Health Benefits: major medical expenses services / Life insurance.


• Food Vouchers.


• Parking at the Midtown Plaza.


• Competitive compensation/Variable From $20,000 MXN Up to $80,000 MXN Monthly + On Top / Overrides.


• Quarterly team building events, and companywide "All Hands" meetings.


• Snacks and soft drinks/ Occasionally free lunches.


• Open door policy and casual dress code.


• We celebrate diversity as one of our core values.

Equal Opportunity Statement

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C‑A‑R‑E and understand that our diverse, values‑driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.