Systems Engineering Lead (Lead Ops Engineer)

## .Systems Engineering Lead (Lead Ops Engineer) page is loaded## Systems Engineering Lead (Lead Ops Engineer)locations: Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R109446**About our Team:**Our global team support products education electronic health records that introduce students to digital charting and prepare them to document care in today’s modern clinical environment. We have a very stable product that we’ve worked to get to and strive to maintain. Our team values trust, respect, collaboration, agility, and quality.**About the Role:**The Lead Systems Engineer is a hands‐on technical leader who will help establish and strengthen the Systems Engineering and Operations capabilities for the TIO team in Mexico City. This role combines deep technical contribution with people and process leadership. You will design and operate scalable, reliable systems; improve automation and operational practices; and help build a collaborative, inclusive, and high‐performing team. This role is well suited to someone who enjoys building foundations, working across teams, and balancing technical delivery with long‐term sustainability.**Responsibilities:*** Design, build, and operate cloud infrastructure using Infrastructure as Code, with a focus on reliability, automation, and operational stability.* Troubleshoot, resolve, and prevent system and infrastructure issues in production environments.* Establish and continuously improve processes, tools, and standards that support operational excellence.* Contribute to and advise on system and application architecture to support scalability, resilience, and performance.* Support hiring, onboarding, and development of future team members through mentorship, feedback, and collaboration.* Work closely with architecture, product, security, and FinOps partners to align technical solutions with business, compliance, and cost goals.* Promote a culture of psychological safety, learning, shared ownership, and continuous improvement.* Communicate clearly and thoughtfully, using data and context to support decision‐making.* Build strong working relationships across teams and functions within Elsevier Health Education.**Requirements:*** Significant experience in systems engineering, cloud infrastructure, DevOps, or related areas, including leading or influencing technical initiatives.* Hands‐on experience with cloud platforms (AWS preferred or equivalent), Infrastructure as Code tools (such as Terraform), and container orchestration platforms (Kubernetes).* Experience with automation and CI/CD practices using common tools (for example, GitHub Actions, Jenkins, or similar).* Ability to think holistically about system design, reliability, and operational efficiency.* Experience collaborating with cross‐functional partners such as product, security, architecture, or finance.* Strong communication and collaboration skills, with an interest in coaching, mentoring, and supporting team growth.* Curiosity and a willingness to learn, adapt, and improve how systems and teams work.* Willingness to go into the office twice a week in Reforma.**Preferred Certifications:*** AWS certifications (e.g., AWS Solutions Architect)* Relevant DevOps, security, or architecture credentials (helpful but not required).**Work in a way that works for you:**Working for you:We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Private Medical/Dental Plan- Savings Fund- Life Insurance- Meal/Grocery Voucher**About the business:**A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **to access benefits specific to your location.**We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let’s shape progress together. Join us.elsevier.com/about/careers #J-18808-Ljbffr