Hybrid Insurance CX & Quality Analyst
HSBC
HSBC busca un profesional híbrido para evaluar y mejorar la experiencia del cliente y de los colaboradores. El rol implica analizar capacidades de atención, gestionar flujo de ventas y la calidad de productos de HSBC Seguros; además de diseñar comunicaciones post venta y scripts para campañas de bienvenida y seguimiento.
El candidato trabajará en colaboración con proveedores e áreas internas, monitorizando métricas y proponiendo acciones para la mejora continua de la experiencia y satisfacción
#J-18808-LjbffrVacante publicada el 3 días atrás
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