Bilingual Customer Service Representative (Chihuahua)

Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Parques De San Felipe -Chihuahua, Chihuahua

Join Our Team as a Customer Service Representative

Are you a people-oriented professional with excellent interpersonal skills? Do you thrive in fast-paced environments and excel in organization and communication? We are looking for dedicated Customer Service Representatives to handle inbound calls from the front desk at doctors' offices.

Responsibilities

• Manage inbound calls from medical front desks with professionalism and efficiency.
• Stay updated and maintain high levels of organization with patients' and doctors' information.
• Demonstrate punctuality and adhere strictly to schedules and policies.
• Read, comprehend, and communicate effectively while assisting clients.

Skills & Qualifications

• Language Proficiency: Highly proficient in English with a near-native accent.
• Comprehension & Communication: Strong reading and speaking skills.
• Commitment: Seeking individuals dedicated to long-term career growth.
• Work Ethic: A strong sense of responsibility and professionalism.
• Organization: Detail-oriented with excellent organizational skills.
• Experience:
  • A minimum of one consecutive year in each previous job—non-negotiable.
  • At least one year of prior call center experience within the same company.
  • Preferred: Two to three years of customer service experience.
• Technical Skills: Proficiency in Microsoft Office, Teams, and Outlook.

Education & Experience Desired

• Education: Media Superior
• Experience level: Nível Medio
• Departmental function: Administrativo / Secretarial
• Industry: Médicos