Strategic Delivery Lead (Cuauhtémoc)

Job description

Strategic Delivery Lead - HBMX Head of Transformation Oversight Office

Role purpose

The HSBC Mexico (HBMX) Transformation Oversight Office is a special unit operating under the Office of the Mexico CEO with a Board mandate to successfully provide oversight, shape, and deliver HSBC Mexico’s most strategic programmes as agreed with the General Executive Committee (GEC) in 2025, including outcomes such as re-shaping the business, de-risking Wealth & Personal Banking (WPB) and fixing the foundations. This role reports directly to the HSBC Mexico Head of Transformation Oversight Office and is highly visible to HSBC Mexico Executive Committee (ExCo) and HSBC Group. The job holder has substantial autonomy and authority and ensures that tough questions are raised and answered in a constructive environment focused on business success.

Main activities

• Ensure that cross line of business, high priority strategic initiatives are governed, reported, and executed successfully, in line with financial constraints and within any specific risk appetites.
• Lead as strategic partner to workstream leads by identifying opportunities, constructively challenging conventional thinking and helping to shape the execution of their strategic change needs with a focus on delivering the desired customer, colleague, operational and financial outcomes.
• Indirectly lead teams who are accountable for strategic actions. This will include quality assurance, overseeing high value improvement initiatives and creating an environment for development and capability uplift within the Bank.
• The role holder will need to be conversant with all facets of the strategic change process including, initiation of programmes, designing an approach and plan, defining the business needs as well as delivering programme outcomes and ensuring benefits materialize. They will need to be well informed about emerging technology and innovation how this can be applied to solve challenges and improve the quality, efficiency and effectiveness of the Bank’s proposition and customer and colleague experience.

Requirements

• Outstanding understanding of HSBC Group structures, values, behaviors, processes, and objectives
• A broad, enterprise-wide view of the HBMX business and varying degrees of appreciation for strategy, capabilities, enabling technologies, and governance.
• Outstanding knowledge of Transformation - functionally, operationally, and financially
• Proven experience of positive, challenging interactions with Executives across the group
• Proven ability in working across multi-disciplinary and multi-cultural diverse work environments.
• Strong analytical background and proven ability in analytical rigor, including being able to contextualize data into business activities and conclusions.
• Evidence of successfully managing plans, risks, issues, dependencies, and assumptions
• Evidence of successfully delivering large scale and complex projects