Indirect Chanel Supervisor (Valle de Chalco Solidaridad)

Indirect Channel Supervisor

Mexico City, Mexico (Hybrid) Full Time

What you will do

The Indirect Channel Supervisor is responsible for leading and managing the sales team to develop and service national and key accounts, ensuring business sales objectives are consistently met and exceeded. This role drives results through effective planning, performance monitoring, customer relationship management, and the execution of innovative channel strategies. You will oversee sales forecasts, quota assignments, budget management, and performance tracking, while proactively identifying opportunities and implementing corrective actions to ensure alignment with business goals.

Key Responsibilities

• Lead and supervise the development and servicing of national and key accounts to achieve and exceed sales targets.
• Spearhead the design and execution of innovative strategies to expand and optimize indirect sales channels, driving sustainable revenue growth.
• Monitor sales forecasts and ongoing performance, present results, insights, and recommended adjustments to senior management.
• Propose and implement changes to business plans to ensure objectives are achieved.
• Design and manage incentive programs, contests, and ad hoc initiatives to motivate and drive team performance.
• Establish, manage, and optimize the departmental budget to ensure efficient resource allocation.
• Review and approve sales quotas and account assignments to maximize coverage and productivity.
• Continuously monitor sales progress and initiate corrective actions when necessary.
• Consolidate and analyze periodic sales reports to identify trends, risks, and growth opportunities.
• Present strategic recommendations and plan adjustments to senior leadership.
• Resolve complex customer issues and complaints while maintaining strong client relationships and satisfaction.
• Ensure compliance with all relevant policies, procedures, and regulations.
• Manage team staffing, development, training, and performance ev