Group Sales Coordinator (Playa del Carmen) (Solidaridad)

You will be responsible to provide an excellent and consistent level of service to your customers.

The Group Sales Coordinator is responsible to act as a sales specialist in the area of events and catering. This covers the relationship building and account management, as well as event management.

Qualifications

• High School diploma or equivalent is required with College coursework in related field preferred.
• Experience in a hotel or a related field is also preferred.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.

Additional Qualifications and Responsibilities

• Minimum 2 years work experience in hotel operations in a luxury international brand hotel.
• Good understanding of selling techniques and banquet knowledge.
• Approaches all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.
• Maintains high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
• Maintains Sales files in an organized fashion and as per specified standards.
• Maintains Accounts Coverage Program as applicable.
• Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals.
• Answers phones; qualifies incoming inquiry calls and ensures a