Social Intelligence Analyst

Fundada en 2004, OLIVER es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias y ecosistemas de marketing internos a medida con el modelo inhouse para  distintas marcas. Colaboramos con más de 300 clientes en más de 40 países y seguimos sumando. Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impacten profundamente en las audiencias.

Como parte de Brandtech Group ,  estamos a la vanguardia en el uso de tecnología de inteligencia artificial  para revolucionar la forma en que creamos y entregamos nuestro trabajo. Nuestras soluciones de inteligencia artificial mejoran la eficiencia, estimulan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.

Local: Av. Paseo de La Reforma, Cuauhtémoc, 06500 Ciudad de México, CDMX, México.

Modelo: Hybrid

THE OPPORTUNITY

This is an opportunity to join OLIVER's LATAM studio in Mexico City, embedded with a global leader in household consumer goods, working across a portfolio of everyday brands that reach millions of Mexican families.

Data sits at the heart of how this studio makes decisions, from understanding what content resonates with Mexican consumers to optimising campaigns across every channel. As a Data Analyst, you'll mine and blend data from social and marketing channels, turning complex datasets into clear, actionable insight that helps creative, strategy, and client teams move smarter and faster. Based in Mexico City with a hybrid/onsite arrangement, you'll bridge the gap between raw data and real business impact.

We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process.

THE ROLE

You'll be the analytical engine behind the studio's data capability in Mexico, translating raw data into insight that improves content performance, informs campaign strategy, and deepens understanding of the consumers these brands serve.

This isn't about producing reports for their own sake. It's about using data creatively and strategically: decoding consumer behaviour, identifying trends, and helping the team act on what the numbers are actually saying. Success looks like insight that is clear, used, and genuinely improves the work.

WHAT YOU'LL DO

• Interpret and integrate data from organic, paid, influencer, and social listening sources to build a cohesive view of social performance and audience engagement.
• Develop audience segments, content pillar analyses, and format effectiveness frameworks that inform what experiences and content are served to target audiences.
• Use social listening tools to track brand reputation, audience behaviour, and emerging cultural trends — including early identification of risks and opportunities.
• Conduct channel audits and performance analyses to surface platform, content, and audience insights with clear, prioritised recommendations.
• Build and maintain measurement frameworks, benchmarking tools, and regular reporting cadences that inform social strategy and future planning.
• Identify and develop innovative measurement approaches — including custom metrics and AI-driven or agentic automated reporting solutions.
• Champion insight tools across the studio; manage relationships with key technology and data suppliers to maximise platform value and usage.
• Drive data literacy across the team through training, learning sessions, and proactive sharing of industry developments — embedding best-practice measurement at the heart of studio output.
• Present findings and recommendations confidently to senior client and internal stakeholders.

WHAT YOU BRING

• Proficiency in english is mandatory!
• Expert knowledge of social metrics across organic, paid, and influencer activations.
• Proficiency with social management and listening platforms such as Brandwatch, Meltwater, Talkwalker, Dash, and Sprinklr, as well as native platform analytics tools.
• Strong ability to build analytical solutions that aggregate and mine data from multiple sources to generate richer, layered insight.
• Excellent data storytelling skills — able to distil complex analysis into clear, compelling narratives for non-technical audiences.
• A strategic, boundary-pushing approach to measurement, with confidence identifying client needs and building tailored solutions proactively.
• Organised and confident presenting to senior stakeholders, both internally and client-side.
• Comfortable working at pace in a changing environment; collaborative and open-minded by default.
• Proficiency with Gen AI tools to enhance analytical workflows, with the ability to critically evaluate outputs and apply sound human judgement.

If you're excited about this role but don't meet every requirement, we encourage you to apply.

#ReqID18514 #OLATAM

Nuestros valores dan forma a todo lo que hacemos:

• Ser ambiciosos para tener éxito
• Ser imaginativos para superar los límites de lo posible
• Ser inspiradores para hacer un trabajo innovador
• Estar siempre aprendiendo y escuchando para comprender
• Estar enfocado en los resultados para superar las expectativas
• Ser activamente pro-inclusivos y antirracistas en nuestra comunidad, clientes y creaciones

Nuestro proceso de reclutamiento no utiliza inteligencia artificial. La evaluación, selección y toma de decisiones respecto a los candidatos se realizan sin el uso de inteligencia artificial.

OLIVER, parte del Grupo Brandtech, es un empleador que ofrece igualdad de oportunidades y está comprometido con la creación de un entorno de trabajo inclusivo donde se aliente a todos los empleados a alcanzar su máximo potencial, se valoren y respeten las diferencias individuales. Todos los candidatos serán considerados para el empleo sin importar su raza, etnia, religión, género, orientación sexual, identidad de género, edad, neurodivergencia, discapacidad o cualquier otra característica protegida por las leyes locales.

En OLIVER hemos establecido objetivos ambientales ambiciosos en torno a la sostenibilidad, con objetivos de reducción de emisiones basados ​​en la ciencia. Colectivamente, trabajamos para lograr nuestra misión, incorporando la sostenibilidad e