EPIC Healthcare

Artificial Intelligence & Engineering

AI & Engineering leverages cutting-edge engineering capabilities to help build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These insights are powered by engineering for business advantage, helping transform mission-critical operations.

Join our AI & Engineering team to help transform technology platforms, driving innovation, and help make a significant impact on our clients' achievements. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that could be critical to businesses.

Position Summary

Level: Analyst

As an experienced Analyst at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines.

Work you’ll do:

Leverage proficiency in adjacent technologies beyond core skills to enhance project outcomes. Proactively identify and communicate issues or risks to team leads, and complete assigned technology learning on schedule. Quickly adapt to project-specific tools and gain understanding of client business processes or industry fundamentals. Support process improvements, automation, and innovation while maintaining up-to-date project documentation. Contribute to tracking delivery metrics and lead knowledge-sharing sessions on processes and technology trends. Participate in team building, defect management, and compliance activities. Demonstrate ownership of deliverables and actively engage in ideation and development of tools, accelerators, and innovative solutions.

The team:

You will play a key role in developing verticalized solutions tailored to the unique needs of each client’s sector, transforming how organizations sell products, deliver services, drive growth, and sustain mission-critical operations. By leveraging your business expertise and advanced technology, you will help ensure every solution is seamlessly integrated with Industry Advantage and aligned with sector-specific requirements. With your focus on innovation and measurable value, you will empower clients to achieve strategic objectives, enhance operational efficiency, and stay competitive in a rapidly evolving marketplace by addressing core business challenges and opportunities across industries.

Qualifications

Must Have Skills/Project Experience/Certifications:

• 1 - 3 years of hands-on experience in Epic.

• Understand US healthcare workflows.

• Experienced in performing configuration changes and system builds in EHR (Electronic Health Record) platforms.

• Experience in s- Agile, waterfall and related tools.

• Ability to perform estimation of work products.

• Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements.

• Perform problem management activities such as Root cause analysis of incidents.

• Excellent documentation skills such as - Application understanding, change management etc.

• Good interpersonal and communication skills

• Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries.

• Knowledge and experience working with Microsoft Office tools.

• Certification: Certified in any Epic module in Clinical, Revenue Cycle or Technical (e.g., Ambulatory, ClinDoc, Optime, ASAP/Orders, Resolute PB/HB, Grand Central, etc.)

Good to Have Skills/Project Experience/Certifications:

• Excellent documentation skills such as - Application understanding, change management etc.

• Ability to follow engagement specific project delivery processes.

• Proactive drive on improvement and innovation ideas

• Advanced certifications in US Healthcare

Education:

• BHA/MHA/BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

Location:

• Queretaro, Guadalajara, Monterrey

Shift Timings:

• Rotational shift as per business requirements

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Accommodations

We are committed to providing equal opportunity and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact our Talent Relations team at Ver el correo electrónico en click.appcast.io

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.