Business Processes Consultant S/4hana, Industries (San Pedro Garza García)

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Role Description

The SAP Adoption Services Center (ASC) is an organization that provides remote/onsite SAP consulting services to SAP customers. It is a general team with centers in EMEA, India, Greater China, North America and Latin America. And the Cloud ERP solution area of the ASC focuses on the S/4HANA product and drives the RISE with SAP Methodology for S/4HANA, as a core element of the digital strategy of our customers. We are growing the Mexico and Brazil based nearshore centers to expand our delivery capabilities within the Americas region. Our desire is to provide SAP’s customers access to the best global network of consultants with expertise in SAP’s latest technologies. The Mexico nearshore center, for Digital Industries, is a sophisticated Service & Knowledge organization providing unique capabilities to SAP’s customers on their implementations of innovation products.

Key Responsibilities

• Take upon roles in Professional Services engagements of SAP solutions as logistics business process expert during all key phases and cycles of the projects.
• Advise customer on industry best practices in the required area of expertise, with focus on Digital Industries, mainly on Consumer Industries solution portfolio.
• Support sales activities during elaboration and evaluation of SAP Services project proposals.
• Support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required.
• Contribute to internal global initiatives supporting SAP strategy for helping customers drive their digital strategies and innovations.
• Be deeply involved in our culture of knowledge sharing, and in assets use and improvement, acting as portfolio enabler whenever required.

Expectations and Tasks

• Provide remote/onsite SAP consulting services to key SAP customers on innovation products, mainly in Consumer Industries solution portfolio.
• Be actively involved in the preparation, design, realization, deployment, and support of customers’ implementation, upgrade/migration, and roll‑out projects.
• Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues.
• Configure customer requirements in customer’s SAP system, prepare functional specifications and support development teams.
• Participate in testing, training, and support during key project cycles of SAP projects.
• Support services sales activities, helping to validate project efforts, reviewing key premises and exclusions, and participating in solution reviews and risk reviews of bid processes of SAP project proposals.
• Participation in the execution of innovation portfolio in coordination with Customer Services & Delivery areas to deploy and implement solutions.

Qualifications, Skills and Competencies

• Relevant combined industry and SAP logistics consulting experience and/or experience in at least 3 full SAP E2E implementations, or similar, working as SAP business process consultant.
• Knowledge on SAP S/4HANA in one logistics module, MM or SD, with adequate understanding of technical integration of S/4HANA with other solutions, as well as minimum understanding of ABAP development language.
• Good understanding of handling master data in S/4HANA, with knowledge and experience in SAP Business Partners in S/4HANA.
• Experience in one Industry solution or LoB solution is a plus. For instance in: Retail solutions (such as CAR, Merchandise Planning, Assortment Planning); CPG Solutions (such as SAP SDD), SAP solutions used in Utilities and subscription‑based businesses (such SAP BRIM), Oil & Gas Solutions (such as CTRM, HPM, TSW and CPE), Agribusiness solutions (such as SAP ACM).
• Knowledge in Mexico Localization processes (such as CFDI, payment complement, e‑Accounting and the integration with government system) and the SAP DRC solution for Mexico, and for other Latin American countries as a plus.
• Good comm