Hr Intern (Cuautitlán Izcalli)

Job Description

Support HR operational execution and drive continuous improvement in core HR processes.

Role Purpose & Core Contributions

The HR Intern will primarily support HR operational activities and lead improvements to strengthen HR processes and employee experience.

Responsibilities

• Execution support (tracking, follow‑up, drafting updates) with HR review/sign‑off on all controlled documents and communications.
• No independent ownership of HR decisions, employee relations cases, or policy interpretation.
• Operational HR Support (Primary): Training administration & follow‑up, training needs detection support, annual training plan tracking and follow‑up, training effectiveness monitoring and record maintenance.
• Onboarding follow‑up: Onboarding plan follow‑up during probation period to ensure completion of key steps and reduce early‑stage integration gaps.
• Internal communications execution: Create and maintain internal communication materials for VivaEngage, email, communication screens, and shop‑floor boards.
• Engagement & CSR events support: Participate in planning and logistics for CSR and employee engagement events.
• Employee self‑service enablement: Create short "how‑to" videos and FAQs for key HR systems (GVT, SmartRecruiter, MyHelpDesk, GLR), reducing repetitive inquiries and improving adoption.
• Project: Provide support, updates and compliance with the content established in the Talent Development Procedure to ensure alignment with internal policies, regulations, and the Integrated Management System for JC Mexico.
• Key outputs: Skill Matrix update, Job Description (JD) update, training effectiveness monitoring approach.

Qualifications

• Target profile: Student 2 years to finish school (Psychology, Business Administration, or related).
• English level: Intermediate/upper intermediate.