Hbmx and Lam Risk and Compliance Control Office Manager (Cuauhtémoc)

Job Description

The Risk & Compliance function within the first line of defense is responsible for owning risks and controls to ensure the implementation of the Risk Management Framework. The HBMX and LAM Risk and Compliance Control Office Manager role provides support and advisory to risk and control owners within HBMX and LAM Risk and Compliance. The position collaborates with all stakeholders within 1LoD to communicate and advise in the following areas:

• Review proposals of MSIIs to validate that all elements have been included and challenge when there is missing information, tracked until closure.
• Review the data quality of Helios so there are no exceptions for more than 30 days.
• Complete the Read Across exercise according to the global request.
• Support the RCA refresh process and support control owners when RTCLs are updated.
• Support the Critical Process Update according to the global timeline.
• Support any project related to the Risk Management Framework according to the R&C Global plans.

Key Responsibilities

The role is key as an advisor for the 1LoD roles within the function, is the coordinator of the deliverables across the teams and facilitator in the use of Helios.

• Ensure that Risk & Compliance teams comply with their 1LoD activities.
• Advise the risk and control owners in the completion of Helios tasks according to target dates.
• Review evidence of issues in order to have proper closure evidence.
• Prepare R&C MI for the different sessions, committees and working groups.
• Promote awareness of the Risk Management Framework and related guidance, and escalating control incidents.
• Support the preparation of the LAM RCMM as documented in the General ToR.

Requirements

• Strong experience in supporting local, regional and global projects focused on the Risk Management Framework Data Management.
• Good understanding of local banking regulation and the HSBC OpR framework.
• Minimum of a bachelor’s degree in Accounting, Business Administration or related field.
• Banking experience with knowledge of Financial Crime, Compliance and Credit Risk areas.
• Excellent written and verbal communication in English and Spanish.
• Excellent stakeholder management skills.
• Strong prioritization, project management skills and client‑oriented attitude.
• Self‑motivated, focused, detail‑oriented and able to work efficiently with deadlines.
• Ability to work with a degree of autonomy, while also being able to work in a collaborative team environment.

Benefits

Our paid leave package is at the forefront in Mexico, providing generous days for personal events such as weddings, new family members, and bereavement. We promote a culture of well‑being, balance and care.

Equal Opportunity

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity.