Key Account Manager - Mexico (Santiago de Querétaro)

Job Summary

Mexico Key Account Manager will be responsible for calling on and developing high-potential accounts across a designated geographic zone. This role is crucial in driving the company's growth by focusing on strategic account management and program/product development. This role is expected to adhere to all company policies and safety protocols.

Core Responsibilities

• Develop Regional High Potential Account List
  • Cultivate and develop high-potential accounts across a geographic zone.
  • Manage a focused list of 40 high-potential accounts related to our main focused vertical market.
• Key Account Management
  • Align accounts with geographic and regional zones, ensuring a comprehensive national scope.
  • Develop and implement strategic plans to maximize account growth and profitability.
  • Regularly review and adjust account strategies to meet dynamic market demands.
• Program and Product Development
  • Collaborate with internal teams to develop and enhance programs and products tailored to the needs of key accounts.
  • Maintain up-to-date expertise on R.S. Hughes" product offerings and industry trends.
  • Provide valuable feedback to product development teams to drive continuous improvement.
• Relationship Building
  • Establish and nurture strong relationships with key decision-makers and stakeholders within accounts.
  • Act as the primary point of contact, ensuring exceptional customer service and satisfaction.
• Performance Tracking and Reporting
  • Monitor and report on key performance metrics related to account development and revenue growth.
  • Utilize CRM tools and other resources to track progress and identify opportunities for improvement.

Basic Qualifications

• Bachelor's degree in business or related field (preferred)
• 5 years of sales experience and at least 2 years of project management experience.

Skills

• Sales Acumen
  • Strong understanding of sales processes and techniques.
  • Proven ability to close deals and achieve sales targets.
  • Strong expertise and understanding of RS Hughes vertical markets.
  • Proven expertise generating value to key industry segments.
• Technical Knowledge
  • Ability to understand and convey technical information to clients.
• Negotiation Skills
  • Excellent negotiation and conflict resolution skills.
  • Ability to create win-win scenarios for both the company and the client.
• Project Management
  • Ability to manage multiple projects simultaneously.
  • Strong organizational and time-management skills.
• Analytical Skills
  • Proficiency in data analysis and interpretation.
  • Ability to use data to drive decision-making and strategy development.
• Customer-Centric Mindset
  • Strong focus on customer satisfaction and relationship management.
  • Ability to anticipate customer needs and provide proactive solutions.
• Adaptability
  • Ability to thrive in a fast-paced and dynamic environment.
  • Willingness to adapt to changing market conditions and client needs.
• Problem-Solving
  • Strong problem-solving skills and the ability to handle complex situations.
  • Creative thinking to develop innovative solutions for clients.
• Team Collaboration
  • Ability to work effectively with cross-functional teams.
  • Strong collaboration and teamwork skills.
• Communication
  • Excellent verbal and written communication skills.
  • Ability to present information clearly and persuasively to different audiences.

Experience

• 5 year(s): Proven experience managing large accounts

Education

• Technical/other training or better in English as a Second Language
• Bachelors or better in Business Administration or related field