[Energy Storage] After-Sales Service Engineer

This is a fully remote role with no daily office attendance required. Your work location will depend on the project site.

Requirements

1. Bachelor’s degree or diploma from a vocational/professional institution in Electrical Engineering, Automation, Power Electronics, New Energy, or related fields.
2. 2–3 years or more of on-site service experience in the new energy industry, such as photovoltaic, wind power, or energy storage, or in power-related fields. Experience in commissioning large-scale energy storage projects is preferred.
3. Proficient in English listening, speaking, reading, and writing; able to independently read electrical schematics, wiring diagrams, and system topology diagrams.
4. Holds high-voltage and/or low-voltage electrician operation certificates required by the target market region, or possesses relevant qualifications that meet local laws and regulations.
5. Able to travel between cities or to other countries within the assigned market region based on work arrangements.

Responsibilities

1. Provide on-site installation guidance and system commissioning for energy storage products, and work with customers to complete joint commissioning of EMS, PCS, and other equipment.
2. Diagnose and repair faults that occur during the operation of energy storage products, ensuring the system is restored to normal operation in a timely manner.
3. Conduct regular inspections, preventive maintenance, and performance optimization for operating energy storage power stations according to the maintenance plan.
4. Manage the receipt, inventory check, and ledger records of spare parts; conduct regular stocktaking and submit reports on material shortages.
5. Organize technical training and operational guidance for customers and third-party service providers.