VIP Issue Resolution Lead - Customer Relations
United Parcel Service Of America
A United Parcel Service Of America está à procura de um Customer Relations Specialist para lidar com reclamações e problemas relacionados à entrega de pacotes. Este cargo envolve o gerenciamento de chamadas, e-mails e correspondências, garantindo que as questões sejam tratadas de forma eficaz e diplomática.
O candidato ideal terá experiência em atendimento ao cliente, habilidades de comunicação e uma abordagem diplomática para lidar com clientes frustrados. O compromisso da UPS com um ambiente de trabalho inclusivo é fundamental.
#J-18808-LjbffrVacante publicada el 20 horas atrás
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