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LatAm CX Program Lead — GenAI & Ops Excellence

Link-Worldwide

Ciudad de México

Link-Worldwide is seeking a Customer Experience (CX) Program Lead to elevate experiences across the Delivery marketplace in Mexico City. You will design programs to enhance customer journeys, leveraging data and innovation for operational excellence.

The ideal candidate has over 7 years of program management experience, strong analytical skills, and fluency in both English and Spanish. This role involves partnership across teams, focusing on improving service quality and driving strategic projects end-to-end.

#J-18808-Ljbffr

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Vacante publicada el 1 día atrás
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