Operations Associate Analyst

Operations Associate –Experienced Hire Analyst – Americas Delivery Mexico (ADMX)

Are you an experienced, passionate pioneer in technology? A Operations Associate Analyst who wants to work in a collaborative environment? As an experienced Operations Associate Analyst will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Americas Delivery Mexico (ADMX) leverages scale and talent to provide high quality, cost-effective service to our clients.

ADMX is a member of the Global Delivery Network which has presence across the world with Delivery centers in the United States, Romania, India, Spain, China, and the Philippines. ADMX is in Queretaro, Mexico. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. We are a team of professionals passionate about serving clients with distinction and learning, and we are driven by our purpose: Making an impact that matters for our clients, our people, and society.

Work you’ll do/Responsibilities

As an Analyst you will function as an integrator between business needs and technology solutions, helping to create solutions to meet clients’ business needs. Analysts gain exposure to multiple industries while demonstrating an awareness of the full breadth of services offered by Deloitte Consulting LLP.

o Perform collections activities for the group of clients/customers assigned and follow up the collection’s

strategy, track key performance indicator and targets.

o Respond to queries from clients and internal stakeholders regarding transactions, discrepancies, or process clarifications.

o Coordinate with cross-functional teams to resolve blockers and maintain seamless process execution.

o Escalate issues as needed and proactively suggest corrective actions.

The Team

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Qualifications Required

• 1-3+ years of consulting and/or industry experience

• Completion of course of study/Egresado in Computer Science/IT/Computer Engineering, or any pertinent field or industry, or equivalent years of experience

• Advanced English level

• Proficiency in MS Excel and analytical reporting tools.

• Good verbal and written communication skills.

Applicants must be legally authorized to work in Mexico at the time of hire; limited sponsorship may be available for this role based on business needs and applicable law.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Accommodations

We are committed to providing equal opportunity and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact our Talent Relations team at Ver el correo electrónico en click.appcast.io

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.