Operations engineering m (Guadalajara)
Link-Worldwide
Contract Rate: DOE (Dependant on Experience)
Location: Remote / Hybrid
Duration: 6 months initially
About the Role
Exalto Consulting are working with a client on a large-scale enterprise security and privileged access management programme and are looking to bring in an experienced Cyber Ark Operations Engineer. This is a hands‑on operational role focused on supporting and maintaining a complex Cyber Ark privileged access management environment. You will play a key role in ensuring the stability, security, and performance of privileged access services across the organisation. Working within a matrix organisation, you'll collaborate with infrastructure, security, and support teams to manage daily Cyber Ark operations, troubleshoot privileged access issues, and support ongoing operational improvements.
Key Responsibilities
- Manage daily operations of the Cyber Ark environment
- Administer privileged accounts, safes, users, and platforms
- Support password vaulting and credential management processes
- Monitor and support session management activities
- Onboard servers, applications, and accounts into Cyber Ark
- Troubleshoot access issues, password rotation failures, and vault‑related problems
- Perform routine health checks, monitoring, and maintenance
- Maintain security policies, privileged access controls, and compliance requirements
- Document onboarding steps, operational procedures, and support activities
- Work effectively in a matrix organisation with cross‑functional teams
- Support incident, problem, change, and capacity management processes
What You'll Bring
- Strong experience in Cyber Ark administration and operations
- Strong understanding of privileged access management (PAM) concepts
- Experience with password vaulting, session management, and account onboarding
- Familiarity with Cyber Ark safes, platforms, users, and access policies
- Experience troubleshooting access issues and password management failures
- Understanding of Windows and Linux environments
- Experience working within ITIL-based support environments and ITSM tools
- Strong troubleshooting, communication, and stakeholder management skills
- Ability to work effectively within a matrix organisation
If this sounds relevant, we'd be happy to share more context and discuss whether it could be a good fit.
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