Business Systems Analyst L2

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centres and other mission‑critical applications.

To support our extraordinary teams, which build great products and contribute to our growth, we’re looking to add a Business Systems Analyst L2 located in Guadalajara, North Campus.

Reporting to the IT Operations Manager, the Business Systems Analyst L2 role will be responsible of exploring complex business problems to solve them with automated, customised, developed, and standardised systems implementations and solutions while being in charge of designing details for automated systems and processes to make them more efficient. You’ll also be designing the framework and process, troubleshooting technical malfunctions, risk research working with stakeholders, and delivering a viable and consistent solution.

What a typical day looks like:

• Research complex business problems and propose automated solutions to improve operations and processes efficiency by planning and scheduling project deliverables, goals, milestones
• Provide L2 technical expertise in identifying, evaluating, and developing systems and procedures that are cost‑effective, delivering consultation to users related to automated systems
• Research, design and test new systems and system enhancements in line with the deliverables of site business/customer's requirements.
• Resolve required improvements on the systems & supervise their correct implementation to meet site business/customer’s requirements.
• Communicate with users to troubleshoot and resolve day‑to‑day system issues to ensure smooth operation.
• Explore and define new methods and requirements by writing functional and technical specifications for developers and executing Global IT projects.
• Vast knowledge of business processes and procedures makes you a critical team player driving assigned projects to their successful completion.

The experience we’re looking to add to our team:

• BA/BS or equivalent work experience.
• Experience and general knowledge of computerized databases, supply chain management, and process guidelines.
• Fluent English.
• Good knowledge of the MS Office package.
• Experience working with ticketing systems (Service Now, others).
• Knowledge of production systems administration (MES).
• Communication, analytical skills, problem‑solving, critical thinking, team player, proactive, adaptable, and always ready to learn.
• Ability to successfully follow up closure and complete projects assigned.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.
• Life Insurance.

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, colour, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email Ver el correo electrónico en click.appcast.io and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).