Call Center Representative
GraceMark Solutions
About the job
We are hiring a Call Center Agent – Customer Support
Guadalajara, Jalisco | Onsite
Salary based on experience + Above-Law Benefits
Are you a customer service professional looking for your next opportunity? Join a growing global company and become part of a team focused on delivering an exceptional customer experience.
What You'll Do
- Handle inbound and outbound calls professionally and efficiently.
- Assist customers with appointments, inquiries, and service requests.
- Resolve customer concerns while maintaining a positive experience.
- Accurately document customer interactions using internal systems.
- Collaborate with internal teams to resolve issues.
- Meet quality, productivity, and service-level goals.
What We're Looking For
✔ Bachelor's degree required – any field
✔ Customer service or call center experience
✔ Strong verbal and written communication skills
✔ Customer-focused and professional attitude
✔ Strong problem-solving and multitasking abilities
✔ Comfortable working with multiple computer systems
✔ Healthcare or patient support experience is a plus, but not required
Why Join?
✨ Full-time opportunity
✨ Professional growth opportunities
✨ Performance-based bonus
✨ Join a global and collaborative team
Vacante publicada el 19 horas atrás
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