Systems Support Engineer

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client‑centric and digitally‑driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.Learn more about us at

Overview

Xerox, an information services technology company that has continually redefined the workplace experience for more than 100 years, is currently seeking a Systems Support Engineer to support the Juárez Campus and other worldwide manufacturing sites. As a Systems Support Engineer, you will be responsible for providing support to computing equipment, critical communications infrastructure, and database systems to ensure optimal performance.

Benefits We Offer

• Performance-driven work environment
• Health and wellness programs
• Opportunities for professional growth

What You’ll Do

• Provide support for servers (Windows, Linux, NAS/SAN environments)
• Administer users, access policies, and cybersecurity practices
• Perform preventive and corrective maintenance (hardware, software, databases)
• Support business applications and database systems
• Participate in IT projects and continuous improvement initiatives
• Provide support to virtual environments (VMware, Hiper‑V)
• Cloud environments (Azure, AWS)

What You Need To Succeed

• Bachelor’s degree in Computer Systems Engineering or related field
• 4-5 years of experience in IT support or systems administration
• Knowledge of networks (IP, DNS, DHCP, VPN, firewalls, routers, switches)
• Experience with troubleshooting hardware, software, and network issues
• Advanced English proficiency and availability to travel (visa/passport required)

How We Set You Up For Success

• Job training and onboarding support
• Career development opportunities
• Exposure to advanced technologies (IIoT, cybersecurity, virtualization, IA)
• Collaborative and inclusive work environment