Process Excellence Manager
CAREERS TO SMILE ABOUT
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
ResponsibilitiesThe Opportunity
This role sits within the newly established Process Excellence & Automation (PE&A) function under PepsiCo’s Strategy & Transformation organization and is responsible for embedding a strong culture of continuous improvement across Requisition to Pay (R2P) operations delivered from the Mexico Capability Centre. The role will lead Lean Six Sigma–based transformation, driving process simplification, standardisation, and operational excellence across the end-to-end R2P value stream. It will focus on improving efficiency, reducing cost to serve, enhancing user experience, and ensuring disciplined continuous improvement governance across all R2P teams in the Mexico Capability Centre. Key responsibilities include leading Kaizen events, Value Stream Mapping, and Design Thinking workshops, while partnering closely with Global Process Owners, Hyper Automation, and Digital teams to deliver scalable and sustainable improvements. This position reports into senior leadership within the Process Excellence & Automation organisation.
Your Impact
As Process Excellence - Manager your scope would consist of …
- Build a Culture of Continuous Improvement
- Lead Lean Six Sigma capability building across R2P operational teams, including foundational, intermediate, and advanced training programs.
- Facilitate CI circles, ideation workshops, and best practice sharing sessions.
- Coach teams and individuals to identify waste, improve process flow, and sustain improvements. Process Diagnosis & Transformation
- Diagnose current-state R2P processes using process mining, Lean, Six Sigma, and data-driven analysis.
- Lead simplification and standardisation initiatives across the end-to-end R2P value stream.
- Identify and implement automation and digital solutions, including RPA, BPM, AI, and workflow tools. Portfolio, Governance & Value Realisation
- Own and manage the R2P CI project portfolio, ensuring alignment to business priorities, disciplined execution, and benefits realisation.
- Establish and run CI governance routines to review progress, surface risks, and identify support needs.
- Maintain project charters, benefit trackers, dashboards, and leadership performance reporting. Performance Management & Stakeholder Engagement
- Govern process performance through KPIs, SLAs, and process control frameworks.
- Ensure strong cross-functional collaboration to enable seamless execution of CI initiatives.
- Facilitate workshops, design sprints, and stakeholder steering committees.
- Support process transitions and stabilisation to ensure sustained performance. Key Success Metrics
- Cycle Time Improvement across the end-to-end R2P value stream
- Increase in Touchless Processing and adoption of automation and digital solutions
- Reduction in Rework, Process Variability, and Exceptions
- Productivity Gains and Validated Cost Savings delivered through CI initiatives
- Process Standardisation and Harmonisation across locations and business units
- Improved User Experience and Stakeholder Satisfaction
- CI Capability Uplift, measured through training participation, certifications, and strength of the improvement idea pipeline
Who Are We Looking For?
- 10–15 years of experience driving Continuous Improvement and Operational Excellence across Finance & Accounting and Procurement within a global shared services environment (CPG experience preferred).
- Lean Six Sigma Black Belt certification (mandatory).
- Bachelor’s degree in Engineering, Business, or a related discipline.
- Strong expertise in Requisition to Pay / Procure to Pay processes, controls, and compliance.
- Proven track record of leading cross-functional CI programs and delivering measurable business outcomes.
- Hands-on experience with automation, process and task mining, analytics, and digital workflow solutions.
- Excellent stakeholder management, communication, facilitation, and change management skills.
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
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