Gerente de Centros de Consumo (Guadalajara)

Is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

• Oversee operations of Food and Beverage outlets
• Maintain exceptional levels of customer service
• Recruit, manage, train, and develop the team
• Assist with annual and mid-year appraisals with team members under your responsibility
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines
• Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Deputise for the Food and Beverage manager in their absence
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

What will it be like to work for Hilton?

Hilton is the leading general hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!